Partner Success Specialist – California (Contract)
Support LIV’s partners in advancing fire-safety compliance across California. Join a mission-driven team helping communities protect lives and property.
Partner Success Specialist – California (Contract)
Full-time | Remote - California (Contract) |
About LIV
Life Safety Inspection Vault (LIV) is a leading innovator in fire safety and compliance software solutions. Our flagship Inspection, Testing, and Maintenance (ITM) platform empowers fire departments, businesses, and third-party inspectors across the United States to streamline fire safety compliance. By offering real-time tracking, automation, and collaborative tools, LIV simplifies risk assessments, inspection reporting, and regulatory compliance management. Our mission is to enhance safety, reduce fire-related risks, and provide a seamless, technology-driven approach to protecting lives and properties. With a commitment to excellence, LIV is focused on transforming how cities and towns manage fire safety standards nationwide.
About the Role
LIV (Life Safety Inspection Vault) is seeking a detail-oriented Partner Success Specialist (PSS) to join our Inspection Partner Success team, supporting our California AHJ accounts. In this independent contractor role, you will perform critical code-based reviews of fire and life safety Inspection, Testing, and Maintenance (ITM) reports submitted to California jurisdictions. You will play a vital role in ensuring compliance and safety by bridging the gap between contractors, building owners, and Authorities Having Jurisdiction (AHJs). The ideal candidate is an experienced California fire prevention professional who knows how California fire agencies operate and enforce. This is a contract position with variable hours based on mutually agreed upon caseload.
Key Responsibilities
Independent Code Review: Conduct desk reviews of ITM reports against the California Fire Code (CCR Title 24, Part 9), California Code of Regulations Title 19, California-adopted NFPA standards (1, 10, 13, 17A, 20, 25, 72, 96, 101), and local amendments.
Workflow Management: Manage report statuses in the LIV platform to ensure timely and accurate compliance.
Deficiency Tracking: Document code-based deficiencies, providing clear and defensible citations for contractors and building owners.
Communication: Maintain effective communication with Fire Marshals, AHJ staff, and contractor representatives via the LIV platform, email, and phone to manage the correction lifecycle.
Multi-Jurisdictional Support: Navigate competing demands and differing local amendments and requirements across multiple California AHJ portfolios.
Required Qualifications
Experience: Minimum five (5) years of progressively responsible experience in fire prevention, fire inspection, or fire protection systems with a California fire agency or AHJ.
California Code Knowledge: Working knowledge of the California Fire Code, CCR Title 19 ITM requirements, and the State Fire Marshal's role in fire and life safety enforcement.
Technical Proficiency: Demonstrated experience reviewing third-party ITM reports or plan submittals.
Communication Skills: Strong written and verbal communication skills; ability to articulate technical code requirements clearly and professionally.
Certifications: Must hold at least one of the following:
California State Fire Marshal (OSFM) Fire Inspector (formerly Fire Inspector 2), or legacy OSFM Fire Inspector I and/or II
OSFM First Responder Inspector (formerly Fire Inspector 1)
OSFM Fire Plans Examiner (formerly Plan Examiner)
OSFM Fire Marshal
NICET Level II or higher (Inspection and Testing of Water-Based Systems and/or Fire Alarm Systems)
Other professional fire inspection or code enforcement certification deemed equivalent to OSFM Fire Inspector by the hiring authority.
Why Join LIV?
Remote Flexibility: Perform impactful work in a fully remote, independent environment.
Professional Impact: Help drive safety and compliance standards across California jurisdictions.
Collaborative Environment: Work with a team dedicated to technical excellence and efficient, code-grounded outcomes.
- Department
- Customer Success
- Role
- Partner Success Specialist
- Location
- Headquarters
- Remote status
- Fully Remote
About LIV
LIV is a leading innovator in fire safety and compliance software solutions. Our flagship Inspection, Testing, and Maintenance (ITM) platform empowers fire departments, businesses, and third‑party inspectors across the United States to streamline fire safety compliance. By offering real‑time tracking, automation, and collaborative tools, LIV simplifies risk assessments, inspection reporting, and regulatory compliance management. Our mission is to enhance safety, reduce fire‑related risks, and provide a seamless, technology‑driven approach to protecting lives and properties. With a commitment to excellence, LIV is focused on transforming how AHJs manage fire safety standards nationwide.