Manager, Business Development 

Full-time | Remote - US | Reports to VP of Sales | Travel: Periodic travel as needed

About LIV

LIV is a leading innovator in fire safety and compliance software solutions. Our flagship Inspection, Testing, and Maintenance (ITM) platform empowers fire departments, businesses, and third‑party inspectors across the United States to streamline fire safety compliance. By offering real‑time tracking, automation, and collaborative tools, LIV simplifies risk assessments, inspection reporting, and regulatory compliance management. Our mission is to enhance safety, reduce fire‑related risks, and provide a seamless, technology‑driven approach to protecting lives and properties. With a commitment to excellence, LIV is focused on transforming how AHJs manage fire safety standards nationwide. To learn more about LIV, visit livsafe.com

About the Role

LIV is hiring a Manager of Business Development to join our growing sales team. The Manager of Business Development is a “player/coach,” meaning the person in this position will both manage a small team of Business Development Representatives (BDRs) and directly generate and qualify new business and sales opportunities. The LIV BDR team engages decision-makers and stakeholders at fire and public safety departments in cities, towns, and counties across the United States and Canada to build interest in our market-leading fire safety, inspection management, and compliance solutions. Often the first point of contact for potential customers, the BDR manager and team work closely with our sales and marketing teams to identify, qualify, and nurture prospects. The BDR team’s primary goal is to create qualified sales and demo opportunities for Account Executives, driving pipeline and revenue through outbound prospecting and inbound lead qualification. This position is ideal for a motivated, organized individual who brings strong experience as a high-performing SDR/BDR, team lead, and/or manager, and enjoys engaging with prospects through email outreach, cold calling, and social selling.

Key Responsibilities

• Build, train and manage a team of BDRs.
• Develop and execute sales development processes, inbound and outbound motions, playbooks and cold outreach strategies, including personalized emails, phone calls, and social selling.
• Manage the BDR team’s pipeline of qualified leads, supporting their efforts to develop relationships with potential customers.
• Integrate AI tools into daily workflows for research, personalization, call preparation, objection handling, and follow-up.
• Lead consistent reporting cadences, analyze trends and risks, and use data to refine sequences, optimize targeting, focus coaching efforts, and continuously improve pipeline productivity.
• Personally conduct outbound prospecting and follow up with inbound leads from marketing campaigns to qualify prospects and develop new business opportunities.
• Engage with prospect decision-makers and stakeholders to identify their needs, understand their challenges, and present LIV’s value proposition.
• Work closely with Account Executives to qualify leads and schedule meetings or product demonstrations with decision-makers at target customers.
• Maintain accurate prospect information and up-to-date records of all interactions in the CRM system (Salesforce).
• Periodically travel and represent LIV at conferences, trade shows, and other industry events.
• Work closely with the RevOps, sales, and marketing leadership to refine processes, remove obstacles, optimize messaging, strategies, campaigns, and outreach efforts.
• Stay informed about industry trends, competitor offerings, and market conditions.
• Foster a culture of accountability, collaboration, and continuous improvement.

Skills, Experience, and Qualifications

• Strong problem-solving skills and ability to gather insights from outreach data to improve strategy.
• 2-5 years of total experience in sales, sales/business development, or a related role at a SaaS or Govtech. Experience in the fire prevention and public safety markets is valued.
• 1+ year of experience as a team lead or manager in sales/business development.
• Strong written and verbal communication skills with the ability to engage potential customers.
• Comfortable making a high volume of cold calls and crafting compelling outreach emails.
• Resilience in cold outreach and the ability to handle rejection professionally.
• Self-motivated with a results-driven mindset.
• Excellent organizational and time management skills; ability to manage multiple prospects simultaneously.
• Ability to work collaboratively in a team-oriented environment.
• Experience with CRM tools (Salesforce), prospecting tools, and other sales enablement platforms. Ability to use dashboards, reporting, and performance metrics.
• Familiarity with AI-powered tools and workflows to support prospect research, personalization, call preparation, coaching insights, and process optimization.
• Passion for public service, community safety, and improving fire safety compliance.

Compensation & Benefits

• Full-time remote position with flexible work arrangements.
• Competitive compensation with comprehensive benefits, including healthcare, 401(k) plan, and generous PTO.
• Professional growth and development opportunities.
• Opportunity to make a measurable impact in protecting communities and improving public safety nationwide.